Terms of service

Welcome to Velina. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our store.

1. General Information

This website is operated by Velina. Throughout the site, the terms “we,” “us,” and “our” refer to Velina. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.

2. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country or region.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our services.

Any breach of these Terms may result in immediate termination of your access to our services.

3. Products & Pricing

We strive to display our products and colors as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect product colors.

All prices are listed in your selected currency and may change without notice.

We reserve the right to:

Modify or discontinue products at any time
Limit quantities of any products or services
Refuse any order placed with us

4. Orders & Payments

By placing an order, you agree that:

All information provided is accurate and complete
You are authorized to use the payment method provided
Orders may be canceled if fraud or suspicious activity is detected

Once an order is placed, you may not be able to modify or cancel it after processing begins.

5. Shipping

We offer worldwide shipping where available.

Estimated shipping times are provided for reference only and may vary due to customs, carrier delays, or other external factors beyond our control.

Velina is not responsible for delays caused by shipping carriers or customs clearance.

6. Returns & Refunds

All sales are final unless otherwise stated.

Due to hygiene and product protection reasons, we currently do not offer refunds or exchanges once an item has been shipped.

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photo proof.

7. Intellectual Property

All content on this website, including logos, images, graphics, product descriptions, and branding, is the property of Velina and may not be copied, reproduced, or used without written permission.

8. Third-Party Services

Certain content, products, or services available via our website may include materials from third parties.

We are not responsible for examining or evaluating third-party content or websites and do not warrant or assume liability for third-party materials or services.